All roles

Open role

VIP Portfolio Manager (Turkish & English Speaking)

Remote · Nigeria Full-time

Own the players. Own the revenue. Shape the future of crypto gambling.

Gamdom isn’t running a typical VIP desk, we’re building a next-generation, high-touch, data-powered revenue engine. Your portfolio is one of the engines driving this system. This isn't support. This is ownership, influence, commercial impact, and the art of shaping player behavior in one of the most dynamic entertainment ecosystems on the planet.

The Role - Run Your Portfolio Like a Business
  • Own a defined book of high-value players with clear targets for revenue, retention, and LTV expansion.

  • Operate as a commercial owner, every interaction has intention and impact.

  • Build genuine relationships paired with disciplined outreach rhythms.

  • Identify opportunities early: upsell, cross-sell, reactivation, churn rescue.

  • Deliver tailored bonuses, promos, and bespoke experiences backed by ROI.

  • Monitor daily player health: activity shifts, deposit behavior, risk signals, win/loss swings.

  • Intervene at decisive moments: activation, cold streaks, hot streaks, dormancy, near-churn.

  • Maintain clean, precise documentation of every interaction and decision.

What We Expect - A High-Performance Operator
  • Full accountability for your portfolio’s performance - no surprises, no excuses.

  • Commercial sharpness - clear understanding of bonus economics and retention levers.

  • Speed and precision in communication – VIPs expect immediacy and clarity.

  • Proactive thinking - you anticipate player needs before they surface.

  • Professional discretion befitting a premium, crypto-native brand.

  • Ability to travel, host, and attend events with relevant clients around the world.

You Bring - The Skillset That Moves Revenue
  • A proven ability to grow a book of business with measurable results.

  • Analytical instincts - comfortable interpreting player data and value drivers.

  • Sales and negotiation fluency that creates player and business value.

  • Cross-cultural communication skills - you adapt naturally to diverse profiles.

  • Operational discipline - clean cadences, consistent systems, immaculate documentation.

What Success Looks Like - Your Scoreboard
  • Your portfolio grows month over month in revenue, activity, and retention.

  • Your players are loyal, active, and experiencing a true VIP standard.

  • You hit targets consistently and operate with autonomy.

  • Leadership always has clarity on the state and trajectory of your book.

Proven ability to grow a business portfolio with measurable results; analytical, sales, negotiation, communication, documentation, and cross-cultural skills; willingness to travel and attend client events.

Key Responsibilities

  • managing portfolios
  • growing revenue
  • retaining players

Job Details

  • Category: Sales
  • Seniority: Mid Level
  • Commitment: Full Time
  • Workplace: Remote — Tbilisi or Athens or Astana or Belgrade or Chișinău or Gibraltar or Larnaca or Lisbon or Ljubljana or London or Madrid or Nicosia or Minsk or Rome or Sarajevo or Santiago or Skopje or Sofia or Tallinn or Warsaw or Tirana or Zagreb or Yerevan or Vienna or Paris or Baku or Amsterdam
  • Languages: Turkish, English

About Gamdom

A crypto-native online gambling and entertainment platform. — Industry: Media and Communications

More open positions

Associate, National Provider Contracting

Work from home Full-time role

People Experience Program Manager

Work from home Full-time role

Sr.Technical Customer Support Specialist

Work from home Full-time role

AMR Technical Support Engineer – Polish & Mandarin Speaking

Work from home Full-time role

Staff Software Engineer, Identity and Authorization

Work from home Full-time role

Peer Review Customer Service Representative

Work from home Full-time role

[Remote] Software Engineering Manager, Billing

Work from home Full-time role

Associate Sales Manager, Commercial Equipment

Work from home Full-time role

Specialist, Provider Accounts

Work from home Full-time role

[Remote] Client Success Account Manager (Digital Marketing)

Work from home Full-time role

Helpdesk Support Specialist

Work from home Full-time role

Director of Brand and Creative

Work from home Full-time role

Telehealth Nurse Practitioner | W2 FT

Work from home Full-time role

Sr Principal Consultant - Hospitality - NetSuite Managed Services (ACS)

Work from home Full-time role

Middle-Senior Affiliate Manager

Work from home Full-time role

Remote Data Entry Specialist – Precision Data Management & System Integration – Home‑Based Opportunity at brighthush

Work from home Full-time role

District Sales Manager - South FL Territory

Work from home Full-time role

Solutions Engineer

Work from home Full-time role

Solutions Consultant Performance Software

Work from home Full-time role

Remote Data Entry Specialist – Precision Data Management & Spreadsheet Mastery – Work From Home Opportunity

Work from home Full-time role

Adoption Stabilization & Preservation Specialist

Work from home Full-time role