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Virtual Assistant - Remote

Remote · Sri Lanka Full-time

About the Company

The Boutique COO supports business owners and founders with operational and administrative services. As the team continues to expand, the company is looking for a proactive Virtual Assistant who can support client projects, manage competing priorities, and grow alongside the business. The Boutique COO is committed to social justice, including LGBTQ rights, women's rights, and civil rights. The company serves people from diverse backgrounds and identities and does not tolerate discrimination, hate speech, or physical, mental, or emotional abuse.

About the Role

The Boutique COO is seeking a self-motivated Virtual Assistant to manage client projects and provide a range of administrative and operational support. This remote position involves coordinating schedules, handling email communications, managing lead conversions, conducting research, completing data entry, and keeping projects on track. The ideal candidate is organized, adaptable, and comfortable working independently. You should be able to develop plans for open-ended tasks, communicate professionally with clients, and adjust your approach to changing priorities and deadlines while following each client's business values and processes.

Key Responsibilities

Manage client projects, track progress, and ensure deadlines are met. Handle a variety of virtual assistant tasks, including scheduling, email management, lead conversion management, research, and data entry. Communicate professionally with clients and adapt to their preferred communication styles. Adjust to changing client needs, priorities, and deadlines while following established business values and processes. Organize multiple projects and responsibilities to ensure timely completion. Assess project needs, think critically, and recommend alternative priorities or approaches when appropriate.

Required Qualifications

Experience in operations and administrative roles. Strong written and verbal communication skills, with the ability to adapt communication to different clients and priorities. A self-starter mindset and the ability to develop practical plans for open-ended tasks. Strong project and process management skills, including the ability to manage deadlines and competing priorities. Critical-thinking skills and the confidence to recommend a different focus when it would better serve a client or project. Strong organizational and analytical skills. Salary & Benefits Starting pay: $22 per hour. Bonus opportunities of up to $10,000 annually. Flexible working hours, starting at 20 hours per week, with the potential to increase to 40 hours per week as the business grows. Opportunities for career development and performance-based bonuses. Remote work designed to support flexibility and work-life balance. Work Arrangement & Schedule Fully remote position within the United States. Starting commitment of 20 hours per week, with potential to grow to 40 hours per week. Flexible schedule, primarily on weekdays. Most project turnaround times are one to two days. Equal Opportunity & Inclusion The Boutique COO supports social justice and respects people across races, ethnicities, national origins, sexual orientations, ages, religions, genders, educational backgrounds, abilities, and other identities. The company does not tolerate discriminatory speech, hate speech, or abusive behavior based on sex, gender, age, ethnicity, race, socioeconomic status, disability, or other personal characteristics.

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