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Workers Compensation Supervisor

Remote · Australia Full-time

About Acrisure: A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services, and more. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job summary - This is a remote position, but candidates must reside in Montana - Acrisure is seeking an experienced Workers' Compensation Supervisor to lead a team of approximately four to six claims professionals supporting workers' compensation claims for municipal entities and self-insured clients. - The ideal candidate brings direct Montana workers' compensation claims experience along with experience managing a team of workers' compensation claims adjusters. - Working closely with the Regional Director, the Workers' Compensation Supervisor will provide technical claims expertise, oversee claim quality, coach and develop adjusters, and help ensure claims are managed in accordance with company standards, client expectations, and applicable state regulations. - Candidates must have 5 to 7 years of workers' compensation claims handling experience, including extensive experience with lost time claims. Responsibilities - Lead, coach, and develop a team of approximately four to six workers' compensation claims professionals. - Review, assign, and oversee claim activity to support compliance with company standards, client handling instructions, and applicable state regulations. - Provide technical guidance on workers' compensation claims involving compensability, coverage, litigation, reserving, settlements, subrogation, and benefit administration. - Review and approve reserve changes, settlement authority, and other claim decisions within established authority levels while monitoring claim quality, productivity, and workloads. - Oversee litigation management, vendor utilization, cost containment strategies, statutory filings, documentation, financial reporting, and claim coding. - Support claims involving municipalities, public entities, and self-insured programs, including monitoring subrogation, Second Injury Fund recoveries, Social Security offsets, and Medicare-related recoveries. - Lead team meetings and provide ongoing coaching, mentoring, and performance feedback, while participating in recruiting, interviewing, onboarding, and development of claims professionals. - Partner with the Regional Director on workload balancing, claim reviews, operational planning, and continuous improvement initiatives, and participate in client meetings, claim reviews, and stewardship discussions. Requirements - 5 to 7 years of workers' compensation claims handling experience required. - Extensive experience handling lost time workers' compensation claims required. - Strong knowledge of workers' compensation laws, claims administration, litigation management, reserving, settlements, subrogation, and cost containment required. - Montana workers' compensation claims experience

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