Job Description:

• Help patients navigate Medsien's remote patient monitoring programs and ensure adoption and use of equipment
• Accurately document patient information, enrollment details, and eligibility assessments in EHRs or designated systems
• Monitor enrollment application progress and communicate with patients
• Collaborate with internal and external stakeholders to facilitate enrollment
• Educate patients about healthcare programs offered by Medsien
• Adhere to HIPAA and other privacy regulations and maintain patient confidentiality
• Work with healthcare providers, insurance companies, social workers, and other parties to ensure seamless enrollment
• Maintain ongoing monthly contact with assigned patients and build trusted care relationships

Requirements:

• Possess an active certification as a Medical Assistant from a nationally accredited institution (NHA, AAMA, NCCT, NAHP, etc.)
• Strong knowledge of medical terminology, procedures, and diagnoses to accurately assess patient eligibility
• Excellent verbal and written communication skills, with the ability to explain complex information clearly
• Demonstrated empathy and compassion when interacting with patients
• Keen attention to detail for accurate completion of enrollment applications and documentation
• Effective organizational and time-management skills to manage multiple patient enrollments, prioritize tasks, and meet deadlines
• Familiarity with electronic health records (EHR) systems and computer proficiency
• Ability to quickly learn new software applications
• Maintain professionalism, integrity, and ethical conduct when handling sensitive patient information
• Ability to work collaboratively in a fast-paced environment with flexibility and adaptability

Benefits:

• This is a 1099 role and does not come with benefits