About the role Support risk and compliance operations for a small business banking platform. This role combines regulatory research, control testing, reporting, and complaint investigations with a data-driven approach to improving compliance programs. You will work across business teams and with external stakeholders to communicate findings and strengthen compliance practices. What you will do Monitor the compliance portal for approvals, inquiries, issues, and improvement requests from business teams. Recommend and implement improvements to compliance practices, programs, and company-wide initiatives. Research new and proposed regulatory requirements to support risk assessments, written programs, and compliance testing. Prepare and improve reporting for management and banking partners, identifying trends and opportunities for improvement. Partner with the risk and compliance team to query data for external audits, internal testing, risk assessments, and ad hoc requests. Maintain organized compliance reporting libraries, shared drives, and documentation repositories. Perform control testing, document results, and communicate updates in line with the annual testing schedule. Investigate complaints received through regulatory and Better Business Bureau channels and draft responses. Support responses to regulatory inquiries and examinations. Explain complex findings clearly and complete assignments accurately within established deadlines. What you will bring At least 5 years of experience in audit, compliance, or risk management. At least 3 years of experience supporting and collaborating with internal business stakeholders. Experience translating complex ideas and data into clear communications across multiple formats. Understanding of compliance or risk management principles and an interest in developing expertise across compliance areas. Strong analytical and research skills, attention to detail, and the ability to interpret regulatory information. Ability to work independently on complex assignments and manage competing priorities under tight deadlines. Comfort working through ambiguity, learning new technologies and analysis tools, and supporting needs beyond your immediate responsibilities. Excellent communication skills and a collaborative approach to working across business teams. Additional qualifications 2+ years of experience in fintech or at a sponsor or partner bank. 1+ years of SQL scripting experience. Relevant coursework or certifications in compliance, risk management, or data analytics, such as CRCM. Experience with data systems or reporting tools.