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Program Manager – Loop (Patient)

Remote · Vietnam Full-time

Job Title: Senior Program Manager – Loop (Patient) Initiative Location: Chicago, IL (Remote) About the Role: We are seeking a highly skilled and experienced Senior Program Manager to lead the complex Loop (Patient) initiative. This is a mission-critical program requiring a leader who can navigate multifaceted challenges, drive cross-functional collaboration, and ensure timely, high-quality delivery. T he right candidate will possess a proven track record of managing large-scale, multi-stakeholder healthcare or technology programs. Key Responsibilities: Lead Program Delivery: Own and drive the full lifecycle delivery of the Loop (Patient) initiative, ensuring alignment with business objectives, timelines, and budgets. Stakeholder Management: Serve as the primary point of contact for all program stakeholders, including clinical, technical, and business teams. Build and maintain strong relationships. Complexity Navigation: Assess and resolve complex program risks, issues, and dependencies while maintaining momentum and focus on deliverables. Cross-Functional Leadership: Coordinate multiple workstreams and facilitate communication between onshore, offshore, and third-party teams. Reporting & Communication: Provide regular status updates and executive briefings, with clear articulation of progress, risks, and mitigation plans. Change Management: Champion change initiatives and ensure adoption of new processes and technologies across the organization. Travel: Must be able to travel to the Chicago office and/or partner locations more than five times per month as required by program needs. Required Qualifications: Bachelor’s degree in a relevant discipline; advanced degree preferred. 8+ years of program/project management experience, with at least 5 years managing complex, cross-functional initiatives in healthcare, technology, or related industries. Demonstrated success steering large programs through ambiguity and complexity. Exceptional organizational, communication, and stakeholder management skills. Experience with Agile and/or Waterfall methodologies. Strong analytical and problem-solving abilities.

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