Note: The job is a remote job and is open to candidates in USA. State Farm Agent is seeking an Account Associate to support daily agency operations and customer success. The role manages customer accounts, assists with policy inquiries and changes, processes claims, coordinates with underwriters, and promotes relevant insurance products and services in a fully remote environment.

Responsibilities

• Manage customer accounts and update information in the database
• Assist customers with policy changes and inquiries
• Process insurance claims and follow up with customers on claim status
• Coordinate with underwriters to ensure timely policy issuance

Skills

• Strong organizational skills and attention to detail
• Excellent customer service and communication skills
• Previous experience in insurance or a related field preferred

Benefits

• Hiring bonus
• Bonus based on performance
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• Fully remote work arrangement

Company Overview