Note: The job is a remote job and is open to candidates in USA. Ashfield MedComms is hiring an Account Director to provide strategic and operational leadership for a high-profile commercial account. The role leads client partnerships and integrated communications programs, manages delivery and financial performance, and develops Client Services team members.

Responsibilities

• Lead a complex commercial account, providing strategic direction and ensuring consistent delivery excellence
• Serve as a trusted client partner, building strong relationships and providing proactive, solutions-focused counsel
• Oversee the development and delivery of integrated commercial communications programs across multiple channels and tactics
• Partner with Creative, Digital, Scientific, and other cross-functional teams to develop solutions aligned with client and brand objectives
• Lead project teams from planning through execution, ensuring quality, timelines, budgets, and stakeholder expectations are effectively managed
• Provide strong financial oversight, including budgeting, forecasting, profitability, invoicing, and SOW development
• Anticipate account needs, identify risks, and proactively resolve challenges to keep programs moving forward
• Identify opportunities to strengthen client partnerships and support organic account growth
• Lead, coach, and develop Client Services team members, fostering collaboration, accountability, and high performance
• Support new business opportunities through proposal development, presentations, and pitches

Skills

• Bachelor's degree or equivalent relevant experience
• 6+ years of experience in healthcare communications, advertising, or a related agency environment, with experience supporting commercial pharmaceutical or healthcare accounts
• Strong understanding of integrated commercial communications and experience delivering programs across multiple channels
• Proven success in client relationship management, strategic consultation, and account growth
• Experience leading teams and developing Client Services colleagues
• Strong project and financial management skills, including budgets, forecasting, profitability, and SOW development
• Excellent communication, organization, and problem-solving skills with a proactive, solutions-focused approach

Benefits

• Comprehensive bonus plan
• Medical, dental, and vision benefits
• Generous 401k match
• Vacation, sick and personal days
• Generous company holiday plan
• Additional benefits for those building
• Expanded paid leave for new parents
• Remote work
• Flexible benefits
• Personal support
• Tailored learning and development opportunities

Company Overview