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[Remote] Compliance Analyst

Remote · Portugal Full-time

Note: The job is a remote job and is open to candidates in USA. Thatch is hiring a Compliance Analyst to support its compliance program across insurance, financial services, employee benefits, and tax regulation. The role reviews marketing materials, carries out monitoring and testing, reviews customer onboarding and transaction escalations, maintains compliance documentation, and supports partner questions and employee training.

Responsibilities

  • Review marketing copy and customer-facing materials against policy, rules, and requirements. Maintain the advertising files and approval records those rules require
  • Support monitoring and testing procedures: pull samples, gather evidence, document results, and track identified issues through remediation
  • Work second-line review of customer onboarding (KYB/C) and transaction monitoring escalations, complete enhanced due diligence (EDD) requests, document dispositions, and escalate cases that warrant review by senior team members or financial partners
  • Maintain compliance recordkeeping, policy and procedure documentation, and the evidence needed to support audits, examinations, and partner diligence
  • Partner with teams around Thatch including Marketing, Product, Operations, and Financial Partnerships to answer routine compliance questions and route the harder ones to the right person
  • Support employee compliance training delivery and completion tracking

Skills

  • Bachelor's degree with 3+ years of experience in compliance, regulatory operations, risk, audit, or a closely related function
  • Exposure to at least one regulated environment — insurance, banking or payments, securities, healthcare, or benefits
  • Strong writing skills and real precision with detail; you can document what you did clearly enough that someone else can rely on it a year later
  • Highly organized with a demonstrated ability to manage recurring workflows and competing deadlines without dropping threads
  • Curiosity about overlapping regulatory regimes and the judgment to know when to ask rather than assume
  • Good sense of humor… you work in compliance, so it's ok if it is a little dark
  • Experience in health insurance, financial services, or another regulated industry
  • Hands-on KYB/C, AML, or transaction monitoring alert review experience
  • Experience executing control testing or supporting an audit or regulatory examination
  • Comfort with modern compliance tooling and an interest in using AI to make recurring review work faster and better documented
  • Experience in a startup or high-growth environment where the procedure didn't exist yet or decision frameworks are evolving

Company Overview

  • Thatch provides a health benefits platform that lets employers set health budgets and employees choose insurance and healthcare services. It was founded in 2021, and is headquartered in San Francisco, California, USA, with a workforce of 201-500 employees. Its website is https://thatch.com.
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