Note: The job is a remote job and is open to candidates in USA. The Scale Codes is hiring an eCommerce Growth Consultant to lead virtual group coaching sessions for eCommerce founders. The consultant will diagnose growth challenges and guide founders on strategy, conversion, customer journeys, retention, and effective use of the company’s framework and AI tools.

Responsibilities

• Lead practical group coaching sessions, business reviews, and Q&A
• Diagnose growth challenges and help founders prioritize their next steps
• Review Shopify websites, product pages, messaging, offers, and purchase journeys
• Advise on pricing, margins, average order value, and conversion improvements
• Help members understand their business metrics and make informed decisions
• Guide email/SMS fundamentals, customer follow-up, repeat purchases, and retention
• Review work created with our AI tools and help members adapt it to their brands
• Answer relevant client questions in the group channel and direct messages within an agreed support scope
• Save useful answers to recurring questions in our shared resource library
• Coordinate with our brand/content and paid acquisition specialists to keep recommendations aligned

Skills

• Demonstrated experience growing eCommerce brands as a consultant, founder, operator, or growth strategist
• Strong working knowledge of Shopify, conversion rate optimization, offers, customer journeys, and email/SMS marketing
• The ability to use business data to identify problems and recommend practical solutions
• Experience advising, coaching, or teaching business owners
• Confidence supporting founders at different stages of growth
• Clear, supportive communication and the ability to make complex topics understandable
• Willingness to learn our framework and proprietary AI tools
• Experience with Klaviyo and AI-assisted marketing workflows

Benefits

• Remote work arrangement.
• Flexible scheduling coordinated in advance.
• Light preparation and a defined allowance for between-session client support included in the agreed scope.

Company Overview