Note: The job is a remote job and is open to candidates in USA. MCI is hiring an entry-level Account Prospecting Representative to support business development for its business process outsourcing services. The role identifies and qualifies prospects, executes outreach campaigns, schedules meetings, manages CRM records, and researches market trends.

Responsibilities

• Lead Generation: Identify and qualify new prospects through outbound calls, email campaigns, social media, and referrals
• Campaign Execution: Plan and execute targeted outreach campaigns to high-value prospects
• Sales Outreach: Make introductory calls and clearly communicate the value of MCI’s call center outsourcing and staffing solutions
• Appointment Setting: Schedule meetings between qualified leads and the MCI executive team
• CRM Management: Log all interactions, track progress, and maintain accurate records in the CRM system
• Market Research: Stay informed about competitors and industry trends to refine targeting strategies
• Storytelling: Craft compelling narratives around MCI’s services to engage and convert prospects

Skills

• Must be 18 years or older
• Bachelor's degree or equivalent work experience
• Strong written and verbal communication skills
• Ability to type 20+ words per minute
• Basic proficiency in Microsoft Office and Windows OS
• Highly reliable, organized, and self-motivated
• Strong problem-solving, multitasking, and time management skills
• A customer-first mindset with empathy and professionalism
• Team-oriented with a desire to grow and succeed
• Must be authorized to work in the country where the job is based
• 1+ year of experience in customer service, inside sales, technical support, or administrative roles especially in a contact center environment
• Experience working in state or federal programs is a plus

Benefits

• Remote, entry-level role
• Uncapped bonus potential
• Paid Time Off and paid holidays
• Full-time employees are eligible for supplemental health coverage through Blue Cross
• Life insurance options
• Accident and critical illness insurance
• Significant advancement opportunities, with a focus on internal promotions
• Paid training
• Team-oriented culture that fosters collaboration and engagement
• Casual dress code

Company Overview