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[Remote] Forward Deployed Process Analyst

Remote · Vietnam Full-time

Note: The job is a remote job and is open to candidates in USA. R1 RCM is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals. As a Forward Deployed Process Analyst, you will translate business and operational requirements into solution designs while collaborating with Process Engineers and cross-functional teams to support the delivery of assigned use cases.

Responsibilities

  • Conduct current-state assessments, including SOP review and process mapping, to support use case design
  • Provide operational and technical guidance during implementation, go live, and stabilization phases
  • Develop stakeholder communication plans and support client-facing discussions
  • Design or contribute to training and change management plans to drive adoption
  • Define and maintain KPIs and SLAs for assigned engagements and support steady-state performance tracking
  • Identify risks, dependencies, and operational gaps; recommend mitigation strategies

Skills

  • Minimum of 5 years of experience in consulting, healthcare operations, enterprise software, or implementation support
  • Strong problem-solving and solution design skills
  • Ability to translate operational needs into executable delivery plans
  • Stakeholder engagement and cross functional collaboration
  • Comfort working with data, metrics, and AI-enabled tools

Benefits

  • This job is eligible to participate in our annual bonus plan at a target of 10.00%
  • Competitive benefits package

Company Overview

  • R1 RCM serves as a revenue cycle management partner for hospitals and healthcare systems regardless of the payment models. It is a sub-organization of TowerBrook Capital Partners. It was founded in 2003, and is headquartered in Chicago, Illinois, USA, with a workforce of 10001+ employees. Its website is http://www.r1rcm.com/.
  • Company H1B Sponsorship

  • R1 RCM has a track record of offering H1B sponsorships, with 1 in 2023. Please note that this does not guarantee sponsorship for this specific role.
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