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[Remote] Operations Manager

Remote · Qatar Full-time

Note: The job is a remote job and is open to candidates in USA. RESA Power is hiring an Operations Manager to run an assigned facility, improve profitability and efficiency, and develop strategies for growth. The role oversees local operations, staff development, scheduling, customer relationships, job quality and profitability, reporting, and safety practices for electrical distribution services.

Responsibilities

  • Responsible for day-to-day operations of assigned location and/or department. Provide solutions to local business topics (Customer concerns, employee question/concerns, facility issues, etc.)
  • Responsible for hiring and training for direct reports.  Conduct interviews, complete job reviews, set and review professional development goals for direct reports.  Mentor and coach team of technicians; Audit performance quality and build training plans for direct reports.  Ensure staff is motivated and productive
  • Make recommendations for promotions, transfers, hiring, or exiting staff members
  • Schedule work of local team and coordinate schedules for larger jobs with other managers
  • Apply industry knowledge to offer technical / practical options to both internal and external customers; Prepare and review quotes; perform job walks as required; review test reports; audit work for quality
  • Cultivate and maintain customer relationships with internal customers, external customers, and vendors. Conduct client communication in a highly customer service-oriented manner
  • Responsible for reviewing jobs to ensure the job meets or exceeds profitability goals
  • Work with Manager to ensure continuous improvement strategic business initiatives are developed and implemented
  • Prepare variety of reports as assigned
  • Work with HSE to develop effective safety records and practices to minimize the Company’s exposure to potential risks
  • Work may require flexible hours, weekends, holidays, and night work to work, coordinate and/or communicate location business needs
  • All work and decisions shall be conducted in strict compliance of all regulatory law
  • Observe all safety rules and Best Practices; Follow all company policies and procedures
  • Other duties as assigned

Skills

  • Bachelor's degree in related field or equivalent experience and minimum of 8 years of experience
  • Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA
  • Thorough understanding of heavy industrial, utility, large commercial, renewable energy and ability to troubleshoot complex business issues
  • Must be able to work safely and adhere to all electrical safety procedures
  • Proven leadership and mentoring skills
  • Strong communication (written and oral)
  • Able to meet deadlines and handle multiple tasks
  • Strong oral and written communication skills
  • Able to work with various people throughout the organization-Customer Focused
  • Focus on accuracy and efficiencies
  • For positions that utilize a company vehicle, will be required to have a valid driver's license

Benefits

  • Medical insurance
  • Anniversary bonuses
  • Matching 401k
  • Paid time off
  • Relocation offered to highly qualified candidates
  • Remote work

Company Overview

  • RESA Power is uniquely capable of addressing customers'​ most critical Power Distribution & Control requirements. It was founded in 2012, and is headquartered in Causeway Bay, Hong Kong Island, HKG, with a workforce of 1001-5000 employees. Its website is https://www.westcoastswitchgear.com/.
  • Company H1B Sponsorship

  • RESA Power has a track record of offering H1B sponsorships, with 2 in 2026, 1 in 2025, 2 in 2023. Please note that this does not guarantee sponsorship for this specific role.
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