Note: The job is a remote job and is open to candidates in USA. Kforce is recruiting for a client’s QuickBooks Services organization. The Marketing Researcher II will execute qualitative and quantitative research, build standardized research processes and templates, and explore AI best practices for research workflows.

Responsibilities

• Programming and launching surveys in Qualtrics for ad-hoc research needs
• Supporting qualitative research efforts (e.g., recruiting, moderating or note-taking for interviews, synthesizing findings)
• Building standardized survey templates to streamline future research requests
• Partnering with stakeholders across the Services org to scope quick-turn research requests
• Cleaning, analyzing, and summarizing research data to support internal reporting
• Exploring and piloting AI skills within the research workflow, and helping document best practices for the broader team and organization
• Overseeing multiple projects simultaneously to ensure all objectives are met

Skills

• Bachelor's degree in Market Research, Statistics, Psychology, or a related field is required or equivalent experience
• Strong hands-on experience with Qualtrics, including advanced survey logic (branching, display logic, randomization), embedded data, piped text, and quotas
• Strong research background and knowledge of different methodologies, both qualitative and quantitative, to ensure projects are conducted effectively
• Proficiency with general data analysis tools (SPSS, DisplayR, Excel, Google Sheets, etc.), basic statistical analysis and data visualization
• Strong organizational skills and attention to detail
• Curiosity and hands-on experience using AI tools to support research work, with interest in helping establish best practices for the team
• Excellent written and verbal communication skills to work with internal stakeholders and vendors
• Ability to work independently and project management skills to conduct multiple projects simultaneously

Benefits

• Remote role; candidates can reside anywhere in the US.
• Comprehensive benefits, including medical, dental, and vision insurance; HSA; FSA; 401(k); and life, disability, and ADD insurance, for eligible employees.
• Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law; hourly employees on a Service Contract Act project are eligible for paid sick leave.

Company Overview

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