Note: The job is a remote job and is open to candidates in USA. Insight Global is hiring for a Salesforce Administrator and QA Tester to support Salesforce configuration and quality assurance. The role maintains declarative components and validates workflows, data, reports, and releases against approved requirements.

Responsibilities

• Configure and maintain declarative Salesforce components under the direction of the Technical Architect
• Prepare and manage test scenarios, UAT scripts, test data, defect tracking, regression coverage, and evidence of results
• Validate profiles/permission sets, page layouts, record types, fields, flows, reports, dashboards, queues, routing, and notifications
• Validate milestone-based task/activity completion behavior, including status progression, required fields, dependency rules, completion criteria, overdue items, reassignment scenarios, and reporting accuracy
• Coordinate UAT execution and sign-off; retest fixes and confirm readiness for deployment
• Assist with data validation, migration reconciliation, release notes, user guidance, and operational readiness materials
• Support end-user training sessions, go-live checklists, hypercare triage, and knowledge transfer

Skills

• Able to work PST hours
• 5+ years in Salesforce administration, and CRM quality assurance (QA) testing experience
• Hands-on experience testing Salesforce Flows, permissions, reports, dashboards, Sales Processes, case processes, and data changes
• Including regression testing, end to end testing and UAT
• Ability to write clear test steps, expected results, defects, and traceability requirements
• Salesforce Administrator certification required
• Salesforce Setup, Flow, objects/fields, validation rules, security configuration, reports, and dashboards
• UAT planning, functional/regression testing, defect lifecycle, test evidence, and release validation
• Data Loader or equivalent migration tools; Excel-based reconciliation; Agile backlog tools

Company Overview

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