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[Remote] Senior AWS Cloud Engineer
Note: The job is a remote job and is open to candidates in USA. Serco provides eligibility support for the Centers for Medicare and Medicaid Services (CMS) and maintains the contract’s supporting infrastructure. The Senior AWS Cloud Engineer designs, builds, and operates secure, scalable AWS infrastructure and container platforms, while supporting production systems and helping application teams implement cloud solutions.
Responsibilities
- Design, implement, and operate AWS-based infrastructure that supports containerized applications (ECS, EKS, Kubernetes) while ensuring solutions are designed with operability, scalability, and resilience in mind for production environments
- Implement and maintain best practices for efficient resource utilization and cost optimization, monitor and optimize system performance and reliability and Collaborate with cross-functional teams to identify and address operational challenges
- Collaborate with Application Development teams during engineering design discussions and Translate application requirements and user stories into clear AWS/TFE implementation strategies
- Own and support production environments, ensuring high availability and optimal performance as well as lead troubleshooting and root cause analysis for complex production issues
- Build, manage, and optimize container platforms using Elastic Container Service (ECS), Elastic Kubernetes Service (EKS) while supporting the migration and modernization of workloads towards container-based architectures
- Design and maintain infrastructure using Terraform, with a strong emphasis on Terraform Enterprise (TFE), Develop reusable modules and workflows to ensure consistent infrastructure deployment
- Automate provisioning, configuration, and deployment processes across multiple AWS accounts
- Implement AWS security best practices, including Identity and Access Management (IAM), network segmentation, and encryption as well as Support compliance with relevant frameworks, such as NIST 800-53 / FedRAMP (as applicable)
- Establish standardized deployment patterns, including continuous integration/continuous deployment (CI/CD), GitOps, blue/green, and canary deployments
- Promote the adoption of standardized platform patterns and Terraform Enterprise while identifying opportunities to enhance developer experience and reduce operational friction
- Drive incremental improvements in platform capabilities and delivery processes
Skills
- Ability to obtain and/or maintain a public trust
- A bachelor's degree
- Willing to accept 4 years of relevant experience in lieu of a bachelor's degree
- A minimum of 5 years of experience in Linux systems engineering, cloud engineering, or related roles
- In lieu of a bachelor's degree, a minimum of 9 years of experience in Linux systems engineering, cloud engineering, or related roles is required
- Experience with AWS services (EC2, S3, VPC, IAM, etc.)
- Hands-on experience with container platforms (ECS, EKS, Kubernetes, or OpenShift)
- Experience with infrastructure as code
- Experience in incident response, troubleshooting, and root cause analysis
- Experience with CI/CD pipelines and version control systems (GitLab or similar)
- Ability to understand networking, security, and system design principles
- Ability to communication and collaborate across teams
- Terraform preferred; TFE strongly preferred
- Proficiency in observability tools (OpenSearch, Prometheus, Grafana)
- Experience in regulated environments (FedRAMP, NIST, CMS ARS)
- AWS certifications (Solutions Architect, SysOps, etc.)
- Experience supporting platform engineering or internal developer platforms
Benefits
- Eligible employees also gain access to comprehensive health coverage and health savings accounts, retirement plans, life and disability insurance, and time-off programs. Program availability may vary based on contract type, location, hire date, and applicable collective bargaining agreements.
- Medical, dental, and vision insurance (for full-time employees; part-time employees receive a limited package tailored to their role)
- Robust vacation and sick leave benefits (for full-time employees; part-time employees receive a limited package tailored to their role)
- Flexible work arrangements where permitted by role or contract (for full-time employees; part-time employees receive a limited package tailored to their role)
- 401(k) plan that includes employer matching funds (for full-time employees; part-time employees receive a limited package tailored to their role)
- Tuition reimbursement program (for full-time employees; part-time employees receive a limited package tailored to their role)
- Life insurance and disability coverage (for full-time employees; part-time employees receive a limited package tailored to their role)
- Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, and ID theft protection (for full-time employees; part-time employees receive a limited package tailored to their role)
- Birth, adoption, parental leave benefits (for full-time employees; part-time employees receive a limited package tailored to their role)
- Employee Assistance Plan (for full-time employees; part-time employees receive a limited package tailored to their role)
Company Overview
Company H1B Sponsorship