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[Remote] Senior Full Stack Software Engineer: Developer Relations

Remote · Indonesia Full-time

Note: The job is a remote job and is open to candidates in USA. Jack Henry is seeking a Senior Full Stack Software Engineer to lead the development, architecture, and evolution of its developer portal, jackhenry.dev. The role focuses on building developer-facing tools and experiences, improving API adoption and onboarding, and ensuring the portal’s performance, reliability, and security.

Responsibilities

  • Serve as the Senior Engineer for jackhenry.dev, responsible for the platform's architecture, performance, reliability, and long-term strategic direction
  • Design and evolve a scalable developer portal that delivers a best-in-class experience for external developers consuming Jack Henry APIs and platforms
  • Lead the implementation of new portal capabilities, developer tools, workflows, and integrations that improve developer adoption and engagement
  • Drive continuous improvements to developer onboarding, API discoverability, self-service functionality, documentation experiences, and technical resources
  • Monitor platform health and usage metrics, leveraging developer feedback and analytics to identify opportunities for optimization and enhancement
  • Ensure the platform meets enterprise requirements for security, authentication, authorization, compliance, and data protection
  • May perform other job duties as assigned

Skills

  • A minimum of 6 years of experience in software engineering
  • A minimum of 3 years in full-stack software development
  • Must be proficient with JavaScript/Typescript
  • Hands-on use of AI coding tools (e.g., Cursor, Claude Code, GitHub Copilot) in day-to-day workflows
  • Bachelor's degree in Computer Science
  • Demonstrated ability to organize and structure complex technical content (information architecture/content modeling)
  • Experience building or supporting developer-facing products, developer experience platforms, developer portals, API platforms, technical documentation systems, or developer education platforms
  • Experience improving developer documentation for usability, clarity, and navigation
  • Experience developing technical documentation for engineers or developers

Benefits

  • Remote work within the United States, except California.

Company Overview

  • Jack Henry (Nasdaq: JKHY) is a well-rounded financial technology company that strengthens the connections between people and their financial institutions through technology and services that reduce the barriers to financial health. It was founded in 1976, and is headquartered in Monett, Missouri, USA, with a workforce of 5001-10000 employees. Its website is http://www.jackhenry.com.
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