Note: The job is a remote job and is open to candidates in USA. Critical Start provides managed detection, investigation, and response services across IT and OT. The Senior Security Analyst monitors and investigates customer threats, reviews escalations and response actions, creates and approves MDR automations, and communicates with clients about high-severity incidents.

Responsibilities

• Participate in shift-based teams performing 24x7 monitoring of customer networks to detect and stop attacks
• Analyze Events, Alerts, and Threat Intelligence data used in investigations of potential attacks against customer networks
• Recommend response actions for active attacks
• Implement response actions to stop attackers with approval of Supervisor/Sr. Analysts
• Senior Security Analysts review post investigation Analyst escalations for response accuracy, protection actions, recommendations, and grammar before sending them to the customer
• Create playbooks, knowledge objects, and other automations within the MDR SOAR platform
• Review Security Analyst created orchestration for decision accuracy, sound logic, and proper documentation prior to adding it to the Trusted Behavior Registry
• Written and verbal when required
• Able to clearly navigate and articulate all aspects of the ZTAP console to both Security Analysts and customers
• Able to verify correct execution of Lead and Principal console protection actions to provide two-person integrity

Skills

• At least 6 months of SOC experience
• A Security+ certification
• Triaging MDR alerts, analyzing events, and recommending or implementing response actions to mitigate threats effectively
• As a Subject Matter Expert in our platform and proficient with EDR, SIEM, and security platforms like Microsoft Sentinel, Splunk, and CrowdStrike Falcon
• Strong analytical and communication skills
• At least 6 months of SOC Tenure (Beginning your first day on shift) or equivalent experience
• [Security+ Certification](https://www.comptia.org/certifications/security) or Equivalent
• The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations
• Must be able to apply established protocols in a timely manner
• Make timely decisions in the context of workflow
• Ability to complete tasks and perform in situations requiring speed deadlines, or productivity quota
• Ability to work effectively and efficiently in high stress situations
• Ability to simultaneously address multiple complex problems

Benefits

• Comprehensive health benefits with generous employer contributions for medical, dental, and vision
• Additional Ancillary Benefits offered at 100% employee contribution
• Unlimited PTO (Paid Time Off) policy
• Paid Parental and Military Leave
• Employer-provided Life Insurance (up to $100K coverage)
• Long-Term Disability and Short-Term Disability coverage
• Additional Voluntary Life Insurance coverage
• 401(k) Plan with Matching Program
• 24/7/365 availability of Employee Assistance Program
• Monthly Wellness Initiatives
• Optional Pet Benefits Discount Plan
• Remote work

Company Overview

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