Note: The job is a remote job and is open to candidates in USA. Ramp is hiring a Technical Consultant, S/4HANA to support Enterprise and Strategic Enterprise customers with complex SAP S/4HANA environments. The role advises customers on integrations, configuration, and system design, and partners with internal teams to improve implementations and influence product development.

Responsibilities

• Serve as the primary Technical Consultant for Enterprise and Strategic Enterprise accounts running SAP S/4HANA, supporting complex, high-impact customers with multi-entity, multi-ERP, and global financial environments
• Act as a technical advisor to customers and Ramp's internal teams while supporting high-value implementations and expansion opportunities by guiding S/4HANA integration, configuration, and system design
• Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions involving S/4HANA, HRIS, and API integrations
• Collaborate with onboarding specialists and implementation leads to support technical workstreams, ensuring faster time-to-value and customer success
• Work with customers to problem-solve technical hurdles and propose effective product implementations with a deep understanding of S/4HANA integration and configuration options
• Participate in technical discovery to understand customer S/4HANA environments and workflows, and recommend best-fit Ramp architecture including when and how to use Ramp's API
• Be a subject matter expert across SAP S/4HANA and Ramp's accounting integration capabilities, partnering with Sales, Product and partners to advocate for integration development aligned with customer needs
• Troubleshoot S/4HANA integration blockers and guide customers through complex configuration decisions
• Contribute to internal documentation and tooling that scales Ramp's ability to support S/4HANA integration use cases across a growing customer base
• Influence Ramp's product roadmap by channeling S/4HANA customer pain points and feedback to the Product and Engineering teams

Skills

• Bachelor's degree in computer science, engineering, finance, business, or a related field
• 4+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment
• 3+ years of hands-on experience working with SAP S/4HANA, including finance modules, integration patterns, and enterprise deployment models
• Deep familiarity with S/4HANA finance and accounting workflows, including General Ledger, Accounts Payable, and cost center management
• Comfort working with APIs, integration logic, and system architecture and being able to explain those concepts to finance and operations stakeholders
• Strong communication skills: able to translate complex technical solutions into business value and guide customers toward scalable approaches
• Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering
• Exceptional organization and problem-solving skills, with a bias toward action and a high level of ownership
• Thrives in ambiguity and fast-paced environments; adaptable and resourceful as we scale Ramp's upmarket motion

Benefits

• Flexible PTO (available to all full-time Ramp employees globally)
• Centralized home-office equipment ordering (available to all full-time Ramp employees globally)
• Health and wellness stipend (available to all full-time Ramp employees globally)
• Budget for intra-office travel (available to all full-time Ramp employees globally)
• Weekly coffee stipend (available to all full-time Ramp employees globally)
• United States: 100% medical, dental, and vision insurance coverage for you, with partial coverage for dependents
• United States: One Medical annual membership
• United States: 401(k), including employer match on contributions made while employed by Ramp
• United States: Fertility HRA (up to $10,000 per year)
• United States: Parental leave of up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
• United States: Pet insurance
• United States: In-office perks, including lunch, snacks, drinks, and more
• United States: Relocation expense coverage to NYC or SF, if needed
• Canada: Group medical, dental, and vision coverage through Sun Life
• Canada: Life, AD&D, and disability coverage
• Canada: Fertility drug coverage (up to $4,000 lifetime)
• Canada: Group Retirement Plan with employer match (RRSP + DPSP)
• Canada: Parental leave of up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
• Canada: Employee Assistance Program and virtual care through Lumino Health

Company Overview

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