Note: The job is a remote job and is open to candidates in USA. Everforth ECS is hiring a Technical Writer to support the Cybersecurity and Infrastructure Security Agency (CISA). The role develops and maintains program documentation across cybersecurity, cloud infrastructure, data and AI services, and data visualization, while coordinating with subject matter experts and ensuring quality and standards compliance.

Responsibilities

• Write and edit program documentation including cyber security documentation such as System Security Plans, ATO artifacts, System Design Documents, Architectural Documentation, CONOPs, SOPs, cloud infrastructure documentation, and other customer deliverables
• Support documentation across multiple technical workstreams, including:
• Cloud Infrastructure - operational documentation for cloud administrators, engineers, and architects
• Data & AI Services - documentation for data platforms, analytics infrastructure, and AI/ML services
• Data Visualization - business intelligence documentation and user guides for data analytics tools
• Interview subject matter experts to extract information for document creation across cloud, data, and AI domains
• Coordinate graphics, formatting, and document production
• Ensure content quality and conformance with established standards
• Collaborate on implementing standardized processes and deliverables
• Perform additional duties as assigned

Skills

• Ability to obtain and maintain a DHS Entry on Duty (EOD)/Public Trust
• Bachelor's degree +3 years of experience as a technical writer/editor, with demonstrated ability to work under guidance from senior team members
• Excellent written and oral communication skills
• Strong organizational skills, attention to detail, and proactive work ethic
• Proficiency in Microsoft Word, Excel, and PowerPoint
• Experience coordinating with technical teams to gather information and produce documentation
• Ability to quickly learn new technical concepts in cloud computing, data platforms, and AI technologies
• Flexibility to thrive in an evolving environment with changing priorities
• Basic knowledge of Agile processes and methodologies

Benefits

• Hybrid work arrangement

Company Overview

Company H1B Sponsorship