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Remote Vacation Specialist

Remote · South Africa Full-time

We are seeking dedicated, customer-focused individuals to join our team as Remote Vacation Specialists. In this W-2 employee position, you will assist clients with researching, designing, and booking memorable vacation itineraries, resort packages, cruises, and group travel experiences. We provide comprehensive system training, lead generation support, and full access to top industry supplier networks.

Key Responsibilities

Consult with clients via phone, email, and video to understand their vacation preferences, travel goals, and budgets. Research, assemble, and present tailored travel packages, itineraries, and quotes. Manage client reservations, booking adjustments, pre-travel logistics, and post-travel support. Utilize booking engines and supplier portals to secure competitive rates and special client amenities. Deliver exceptional customer service to build long-term client relationships and foster repeat business. What We Offer 100% Remote Position – Work comfortably from home anywhere in the U.S. with flexible scheduling options. Comprehensive Onboarding & Support – Ongoing system walkthroughs, mentorship, and professional development. Travel Benefits & Perks – Qualify for vendor familiarization trips, agent discounts, and industry credentials.

Requirements

Must be 18+ years of age and legally authorized to work in the United States. Excellent written and verbal communication skills. Reliable high-speed internet connection, personal computer, and headset. Strong organization, detail orientation, and customer service skills. Genuine passion for vacation planning and client consulting.

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