Department Overview:

About Torcom

Torcom is a call center / answering service located on the west side of Madison near Vitense Golfland. We have been providing an array of phone answering and customer service solutions for businesses nationwide for over three decades.

Anticipated Hours Per Week

Schedule:

We are currently seeking telephone operators for the shifts listed below. Part-time opportunities are available. Earn an additional $2/hour for weekend shifts. A minimum of 20 hours per week is required.

Shifts Available: Weekdays: Flexible scheduling between 2:00 PM – 11:00 PM Weekends: Part-time shifts available between 6:00 AM – Midnight

Salary/Wage Range:

Number Of Positions

Position Summary/Job Duties:

What does a Telephone Answering Service Operator do?

Telephone Answering Service Operators handle inbound calls on behalf of our clients, answer frequently asked questions, and accurately dispatch messages. Your voice is often the first impression callers have of our clients’ businesses. Think of this role as serving as a virtual receptionist for multiple organizations.

Benefits

• Health insurance
• Vacation time
• Simple IRA Plan (available to most employees after the first year)

Location

West side of Madison

Qualifications:

Requirements

• Availability to work at least two weekends per month

• Friendly, professional phone voice

• Strong verbal and written communication skills

• Excellent spelling and grammar

• Strong typing skills and general computer proficiency

• Availability to work remotely after training

Application Instructions:

*Must live in Wisconsin*

Do not email us your resume . For consideration, call 276-4130 and follow the voice prompts to leave a message. When leaving your message, keep in mind that a friendly phone voice is one of the job requirements! We will give you a call back.

Contact:

Must live in Wisconsin; availability to work at least two weekends per month; friendly professional phone voice; strong verbal and written communication; excellent spelling and grammar; strong typing and computer proficiency; ability to work remotely after training.

Key Responsibilities

• handling inbound calls
• dispatching messages
• answering questions

Job Details

• Category: Customer Service
• Seniority: No Prior Experience Required
• Commitment: Part Time
• Workplace: Remote — Wisconsin, United States
• Salary: USD 31,200 – 35,360 / year
• Languages: English

Benefits

• Generous paid time off
• Retirement plan

About Torcom

A call center and answering service providing phone answering and customer service solutions for businesses nationwide. — Industry: Information Technology