Company Description

Alfa Capital Management is a premier capital management firm delivering high-quality financial services to individual and institutional clients with a focus on precision, innovation, and integrity. The firm offers a broad range of services, including investment management, hedge fund solutions, portfolio and wealth management, financial advisory, private equity, and alternative investment opportunities. Its strategies combine traditional investment principles with advanced quantitative models to create data-driven, high-performance solutions. Alfa Capital Management follows a disciplined, research-driven approach emphasizing personalized investment strategies, quantitative risk management, strategic asset allocation, and dynamic portfolio optimization. The firm is committed to transparent, client-centric service and aims to empower clients by driving sustainable wealth creation and financial security across market cycles. Role Description The Director Information Technology Operations is a full-time remote role responsible for leading and overseeing the firm’s IT operations and infrastructure. This role manages daily IT service delivery, ensures system reliability and security, and aligns technology initiatives with business objectives. The director will coordinate IT teams, vendors, and service providers, monitor performance, and implement processes that support stable, scalable, and secure technology environments. Key responsibilities include overseeing IT incident and problem management, guiding technical support activities, optimizing IT service management frameworks, and driving continuous improvement in IT operations. The role also contributes to technology strategy, risk management, compliance with relevant standards, and the implementation of tools that support quantitative research, analytics, and core business platforms.

Qualifications

Strong background in IT Operations, with experience overseeing enterprise-level systems, networks, and infrastructure. Demonstrated IT Management skills, including leadership of distributed teams, budgeting, vendor management, and technology governance. Broad knowledge of Information Technology domains, such as infrastructure, cloud services, cybersecurity, and business applications. Proficiency in IT Service Management practices, including incident, problem, change, and configuration management (ITIL or similar frameworks). Experience in Technical Support environments, with the ability to design and improve support processes and ensure high service quality. Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field; advanced degree or relevant certifications (e.g., ITIL, PMP, CISSP, CISM) are a plus. Proven ability to work effectively in a remote setting, with strong communication, collaboration, and stakeholder management skills. Experience in financial services, capital management, or a similarly regulated industry, including familiarity with security, compliance, and data protection standards.