Note: The job is a remote job and is open to candidates in USA. Accenture Federal Services is hiring a Senior Analyst to administer and engineer SaaS solutions, particularly Microsoft 365, Entra ID, and automation in a GCC High environment. The role supports Microsoft 365 applications, handles user incidents, develops solutions for new use cases, and coordinates delivery with stakeholders and technical teams.

Responsibilities

• This role will be engaged in administration and engineering activities focused on SaaS software, with a particular emphasis on Microsoft 365, Entra ID, and automation solutions for the GCC High environment
• Responsibilities will include support for AFS’ Microsoft 365 platform including Office applications, Exchange Online, SharePoint, OneDrive, Teams, Power Platform, Purview (Data Loss Prevention – DLP), and Copilot capabilities
• This would involve handling of user tickets / incidents
• This resource will also be involved in designing and developing solutions for these applications as new use cases arise and new capabilities become available
• Task and schedule planning will be a key part of the daily routine, requiring prioritization of deliverables and coordination with stakeholders
• Exposure to DevOps delivery pipeline tools and processes will be highly beneficial, as you will be involved in streamlining deployment workflows and optimizing efficiency
• You will collaborate with security, identity, and engineering teams, contributing to larger group initiatives

Skills

• Experience supporting Exchange Online, SharePoint Online and OneDrive, and Teams
• Experience supporting Power Platform (Power BI, Power Apps, Power Automate)
• Experience supporting Microsoft Purview, specifically Data Loss Prevention (DLP) and sensitivity labels
• Experience supporting Entra, Active Directory
• Experience with PowerShell and Microsoft Graph
• Strong Office experience, particularly with Excel
• Good communication (oral and written) and customer skills
• Work independently and as part of a larger group to achieve team objectives
• Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States
• Experience with JIRA application
• Experience supporting Exchange Server Subscriber Edition
• Experience with Copilot and Copilot Studio
• Experience working in and supporting a GCC High environment
• Contribute to process improvements and best practices across multiple technical domains
• Ability to Collaborate with stakeholders (security, identity, and engineering teams) to deliver cross-disciplinary solutions
• Ability to learn and adapt to new technologies and tools as support requires

Benefits

• Hands-on experience
• Certifications
• Industry training
• A collaborative and caring community where you feel like you belong
• Empowered to grow, learn and thrive

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