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[Remote] Manager, MSIAM SOC Engineering

Remote · South Africa Full-time

Note: The job is a remote job and is open to candidates in USA. Palo Alto Networks is a cybersecurity company focused on protecting digital systems and advancing security technology. The Manager of MSIAM SOC Engineering will lead and mentor SOC and Detection Engineers while contributing hands-on to engineering execution, detection strategy, automation playbooks, and technical quality. The role also partners with product, engineering, threat intelligence, and customer teams to improve XSIAM capabilities and operational performance.

Responsibilities

  • Lead & Empower: Build, mentor, and manage a high-performing team of SOC and Detection Engineers, driving career development, team retention, and operational excellence
  • Hands-On Technical Leadership: Remain actively involved in the engineering cycle—evaluating technical architectures, writing code (Python), designing complex automation playbooks, and ensuring overall technical quality
  • Content Innovation & Roadmap Expansion: Spearhead research into emerging threat landscapes, platform capabilities, and security frameworks to identify, scope, and prioritize new content packs, integrations, and automation initiatives for the team to develop
  • Engineering & Delivery Execution: Own end-to-end detection and playbook development workflows, maintaining accountability for team KPIs including SLA adherence, detection quality, deployment speed, and customer satisfaction
  • Cross-Functional Alignment: Partner closely with internal Unit 42 research teams and Cortex Engineering to translate emerging threat research into production-ready XSIAM capabilities and platform improvements
  • Quality Assurance & Standards: Enforce rigorous development standards across the team for staging, testing, soft implementation, and continuous tuning to maximize operational performance
  • Customer Escalation Support: Serve as a senior technical escalation point, stepping in on high-priority client engagements and architecture reviews when required

Skills

  • * Management Experience: 3+ years of experience directly managing security engineering or SOC teams in an enterprise or managed services environment
  • * Total Industry Experience: 5+ years of comprehensive experience across Detection Engineering, SIEM, SOAR, and EDR/XDR platforms, serving as a technical authority on SecOps infrastructure and long-term automation strategy
  • * Advanced Engineering Rigor: Strong hands-on coding proficiency (e.g., Python) with practical experience implementing modern engineering standards, such as Detection-as-Code (DaC), CI/CD pipelines for playbook deployment, and rigorous software development lifecycles within a SOC
  • * Deep Threat & Domain Expertise: Profound understanding of APT attack lifecycles (e.g., initial access, lateral movement, data exfiltration, persistence mechanisms) and the ability to design advanced correlation logic and automated workflows to counter highly sophisticated threat actors
  • * Operational Mindset: Track record of driving engineering execution against defined SLAs and quality metrics while maintaining high team performance
  • * Stakeholder Communication: Exceptional collaborative skills with the proven ability to seamlessly bridge deep technical engineering concepts with executive, client-facing, and cross-functional communication
  • * AI in SecOps & Automation: Practical experience leveraging AI, LLMs, or Machine Learning to enhance threat detection, streamline playbook generation, or drive efficiency in SOC workflows
  • * Incident Response Background: Prior hands-on experience in Incident Response (IR) or Threat Hunting
  • * Platform Expertise: Direct experience with Cortex XSIAM or Cortex XSOAR platforms
  • * Threat Frameworks: Practical experience utilizing frameworks like MITRE ATT&CK to drive coverage mapping and detection gap analyses

Benefits

  • This role is remote
  • The offered compensation may also include restricted stock units and a bonus

Company Overview

  • Palo Alto Networks is a cybersecurity company that offers cybersecurity solutions for organizations. It was founded in 2005, and is headquartered in Santa Clara, California, USA, with a workforce of 10001+ employees. Its website is http://www.paloaltonetworks.com.
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