Note: The job is a remote job and is open to candidates in USA. CareDx, Inc. is hiring a National Account Director to lead national enterprise account strategy and growth across its transplant, oncology, and cell therapy portfolio. The role owns strategic partnerships, account planning, contract negotiations and execution, and cross-functional efforts to expand portfolio adoption and revenue.

Responsibilities

• Own and grow strategic enterprise relationships with national IDNs, GPOs, health systems, national laboratories, and Large Consolidated Oncology Organizations
• Develop and execute multi-year account strategies that expand adoption of CareDx testing, digital health solutions, patient services, and future portfolio offerings
• Lead enterprise account planning, opportunity development, pipeline progression, contracting strategy, and revenue realization
• Negotiate and execute enterprise agreements, master service agreements, system-wide lab services agreements , GPO frameworks, pricing strategies, and partnership models
• Drive contract pull-through from agreement signature through protocol adoption, utilization growth, behavior change, and measurable revenue impact
• Build trusted executive relationships with health system leaders, transplant program leadership, health system decision-makers, and administrative stakeholders
• Partner cross-functionally with Sales, Market Access, Legal, Finance, Customer Experience, Medical Affairs, Operations, Business Development, and Digital/Solutions teams to deliver aligned account plans
• Lead quarterly business reviews with executive stakeholders, using customer centric KPIs, utilization, adoption, and performance insights to identify risks and growth opportunities
• Use data, dashboards, and analytics to monitor account performance, guide decision-making, and strengthen enterprise value delivery
• Support national lab, channel, distribution, and other partnership opportunities aligned to CareDx’s enterprise growth strategy

Skills

• 10+ years of commercial leadership, enterprise account management, national accounts, strategic partnerships, or related experience in healthcare, diagnostics, medical device, life sciences, biotechnology, or precision medicine
• Proven success driving enterprise revenue growth, portfolio adoption, account strategy, contracting, and contract pull-through in complex healthcare environments
• Experience working with IDNs, health systems, GPOs, national laboratories, B2B partners, channel partners, or integrated delivery systems
• Strong understanding of enterprise contracting, pricing strategy, market access, reimbursement, value-based partnerships, negotiation, and commercial execution
• Ability to influence executive, clinical, operational, financial, and administrative stakeholders across large, matrixed organizations
• Experience leading cross-functional initiatives across Sales, Medical Affairs, Market Access, Digital/Solutions, Finance, Legal, Customer Experience, Operations, Strategic Growth, and Business Development
• Executive presence with strong communication, presentation, negotiation, relationship management, and strategic partnership skills
• Data-driven approach with the ability to use analytics, utilization trends, revenue data, and account insights to guide strategy and execution
• Experience in transplant, oncology, genomics, molecular diagnostics, specialty diagnostics, or specialty healthcare
• Experience with national lab partnerships, IDN strategy, GPO contracting, B2B partnerships, channel management, portfolio selling, or solution-based selling models
• Familiarity with value-based care, health system economics, clinical workflow integration, and integrated delivery networks
• Experience presenting business reviews, value propositions, utilization data, and performance insights to executive-level stakeholders

Benefits

• Incentive compensation
• Health and welfare benefits, including a gym reimbursement program
• 401(k) savings plan match
• Employee Stock Purchase Plan
• Pre-tax commuter benefits
• This role may be eligible for additional discretionary bonuses/incentives and restricted stock units.
• Living Donor Employee Recovery Policy: up to 30 days of paid leave annually to a full-time employee who donates an organ or bone marrow.
• Remote: US Only roles

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