Note: The job is a remote job and is open to candidates in USA. Dice is recruiting for a Systems Administrator to administer, troubleshoot, and maintain enterprise server systems supporting packaged and custom applications. The role provides server configuration and technical support, implements systems and projects, and works with users, peers, vendors, and other departments to resolve issues and improve support processes.

Responsibilities

• Administer server systems to ensure their continued operations through physical inspection and proactive review of application logs and system consoles
• Research warnings, errors, and reported issues to determine the root cause, prepare action plans, participate in peer reviews, and document, test, and implement solutions
• Work to revise and streamline processes as needed
• Respond to requests and incidents in the designated queue of the problem management system
• Coordinate support and repair efforts with vendors and on-site personnel
• Implement new server systems according to documented plans and published change control processes
• Provide mentorship and training to technicians and promote an atmosphere of knowledge-sharing
• Document new processes and update existing documentation
• Develop recommendations for enhancing approaches for support services
• Develop and manage effective working relationships with other departments, groups, and personnel
• Design and plan implementations of projects based on customer requirements, best practices, and vendor recommendations
• Provide a minimum of bi-weekly status report updates for current projects
• Meet professional obligations through efficient work habits such as, meeting deadlines, honoring schedules, coordinating resources and meetings in an effective and timely manner, and demonstrating respect for others
• All work responsibilities are subject to having performance goals and/or targets established

Skills

• Strong interpersonal and customer service skills
• Excellent verbal and written communication skills
• Demonstrable skill set in server systems support and troubleshooting methodologies
• Ability to demonstrate initiative, exercise good judgment, and exhibit business savvy orientation
• Strong conceptual, analytical, judgment, and communication abilities
• Thorough knowledge of current technology solutions for the Internet, hand held devices, personal computers, and networks
• Proven experience working in team settings, with the ability to communicate clearly, collaborate on projects, and contribute to a positive team dynamic
• Skilled in collaborating with colleagues, sharing knowledge, and supporting team members to drive projects to successful completion
• Exceptional ability to communicate and collaborate with multiple teams and departments to ensure project alignment and success
• Bachelor's Degree in Computer Science, Information Systems, or other related field
• Or equivalent work experience
• Microsoft Certified: Windows Server Hybrid Administrator
• Red Hat Certified System Administrator (RHCSA) certification
• CompTIA Network + certification
• Nutanix Certified Professional - Multi-cloud Infrastructure (NCP-MCI)
• Microsoft Certified : Azure Fundamentals
• A minimum of 5 years of IT work experience. Requires a high level of expertise in supporting multiple enterprise-class systems and environments
• Five to seven years' experience in maintaining routers, switches, or wireless devices
• Experience deploying and maintaining Microsoft operating systems experience, preferably in 2016-2022
• Experience deploying and maintaining Linux operating systems, preferably in RHEL8
• Experience supporting and maintaining Microsoft SQL Server
• Experience supporting and maintaining MySQL

Benefits

• Telecommute (remote)

Company Overview

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