Note: The job is a remote job and is open to candidates in USA. Cristcot is a biotechnology company focused on developing better drugs and formulations by addressing overlooked healthcare problems. The Director, Payer National Accounts will develop and execute national account strategy for the company’s first commercial product, leading relationships and negotiations with PBMs, GPOs, national health plans, and government agencies. The role will shape pricing, contracting, reimbursement, market access, and launch strategies while providing cross-functional commercial leadership.

Responsibilities

• Develop and implement a comprehensive national accounts strategy to support launch readiness and long-term commercial success
• Establish and manage executive-level relationships with key stakeholders across PBMs, GPOs, national and regional payers, specialty pharmacies
• Identify, prioritize, and secure formulary access opportunities that align with corporate objectives
• Serve as the primary commercial lead for assigned national accounts, creating account-specific business plans and performance objectives
• Lead negotiations and management of rebate, formulary, and value-based agreements with PBMs and health plans
• Collaborate with Pricing, Market Access, Finance, Legal, and Compliance teams to develop contract strategies and evaluate financial implications
• Monitor payer coverage policies, competitive dynamics, and market trends to proactively adjust account strategies
• Support pull-through initiatives to maximize access and utilization within contracted organizations
• Serve as a key contributor to launch planning and commercialization efforts
• Provide account insights to support forecasting, pricing strategy, patient access programs, and brand planning
• Collaborate closely with Commercial, Medical Affairs, Trade, Supply Chain, Finance, Legal, Compliance, and Executive Leadership teams
• Develop processes, tools, and analytics to support national account management in a growing organization
• Foster a culture of accountability, collaboration, customer focus, and excellence
• Contribute to broader commercial strategy and organizational development initiatives
• Demonstrate the value of our products, services and the Cristcot organization. Manage the interactions of executive-to-executive meetings
• Facilitates communication with field personnel and leadership on customer strategies and market trends
• Responsible for the development of the account plan and the overall account strategy to include all stakeholders while working collaboratively to match customer's needs and expectations
• Participate in Business reviews as a subject matter expert on assigned accounts
• Represent Cristcot at Key National Conferences and Congress

Skills

• Bachelor's degree required
• 10+ years of progressive experience in pharmaceutical, biotechnology, specialty pharmaceutical, or healthcare organizations
• Minimum 5+ years of direct national account management experience with responsibility for Payer GPOs, PBMs, National Health Plans (to include government payers VA, DoD, and Medicaid)
• Broad and deep relationship customer-facing experience with one or more key national accounts (Ascent (Cigna/ESI), Zinc (CVS), Emisar (UHC)
• Outstanding customer relationships, interpersonal, and verbal / written communication skills, with established ability to effectively work with diverse audiences and influence cross-functionally
• Demonstrated success negotiating complex Payer GPO, PBM, and National Health Plan agreements
• Experience supporting pharmaceutical product launches and commercialization efforts
• Strong understanding of market access, payer, reimbursement, and healthcare contracting dynamics
• Proven ability to influence senior executives and manage complex stakeholder relationships
• Strong financial acumen and contract evaluation capabilities
• Existing relationships with major Payer GPOs, Pharmacy Benefit Manager (PBMs) and National Health Plans
• Advanced degree (MBA, MPH, PharmD, or related field) preferred
• 505(b)(2) experience and/or drug delivery device experience preferred
• Experience in a small or emerging biotechnology company environment preferred
• Experience launching specialty, gastroenterology, rare disease, oncology, or other high-value therapeutic products preferred
• Experience building infrastructure and processes within a growing commercial organization preferred

Benefits

• Remote (United States)

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