Note: The job is a remote job and is open to candidates in USA. NetImpact Strategies Inc. is hiring a ServiceNow / API Engineer – Integration Architecture to design secure, reliable integrations between ServiceNow and authorized federal enterprise systems. The role engineers and tests interfaces, maintains security and data integrity, troubleshoots integration issues, and documents architecture and deployment evidence.

Responsibilities

• Design and maintain an inventory of approved interfaces, system ownership, data flows, dependencies, and authentication methods
• Engineer integrations using approved APIs, ServiceNow Integration Hub, Flow Designer, and supported integration services
• Implement least-privilege access, audit logging, controlled retries, exception handling, and duplicate prevention
• Preserve authoritative source records, data lineage, and approved security boundaries
• Define and execute interface mapping, reconciliation, rollback, and failure-recovery tests
• Troubleshoot integration performance and data transfer exceptions with platform and application teams
• Document architecture decisions, technical runbooks, and deployment evidence for approval

Skills

• Bachelor's degree in computer science, information systems, engineering, or related field; equivalent relevant experience considered
• 5+ years of enterprise systems integration or software engineering experience, including substantial REST API and ServiceNow integration work
• Hands-on experience with ServiceNow Integration Hub, Flow Designer, scripting, authentication, and interface troubleshooting
• Understanding of API security, access controls, logging, error handling, and integration testing
• Ability to document architectures and work within controlled production change processes
• ServiceNow Certified System Administrator, Certified Application Developer, or relevant implementation certification
• Experience with HL7/FHIR or federal healthcare systems, where applicable
• Experience integrating ServiceNow with Microsoft 365, monitoring platforms, and enterprise data services

Benefits

• Comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team
• 401(k) Plan – Immediately vested employer contributions; no matching required
• A generous Paid Time Off (PTO) policy
• One (1) additional day of paid wellness leave per calendar year
• Ten (10) federal holidays
• Pet Insurance
• Tuition reimbursement
• Internal training programs
• Company-sponsored industry certifications
• Remote work (United States), with quarterly HQ days
• A dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019, 2021, 2022, 2023, & 2024
• Team building activities, community volunteering, wellness events, happy hours, family fun events, and more

Company Overview

Company H1B Sponsorship